Shipping policy

Shipping policy

 

All orders are processed within 24 hours (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Domestic Shipping Rates and Estimates

SHIPPING POLICY AND RATES

  • BEST DEAL - USPS 2 to 4 Day Shipping just $5.95 for any US order and FREE on all $100+ orders.
  • We ship Monday through Friday, except holidays.
  • We usually ship the same day for orders received by Noon Eastern Time.
  • Our delivery times are quoted in ‘business days’ - weekdays (except holidays), starting the day after our ship date.

 

Domestic Shipping

 

USPS First Class

JUST$5.95 FOR 2 TO 4 DAY DELIVERY

Orders over $75 FREE 2 to 4 business days, trackable
Orders under $75 $6.95 2 to 4 business days, trackable

NOTE: A small group of overweight items may be subject to extra charges, check for Shipping Info on product pages.

 

 

EXPEDITED SERVICES

Ground $11.95 UPS delivery in 2 to 6 business days
3 Day Select $19.95 UPS guaranteed delivery in 3 days
2ND Day Air $29.95 UPS guaranteed delivery in 2 business days
Next Day Air Saver $49.95 UPS guaranteed delivery by end of next business day

NOTE: PO Boxes, APO/FPO, Saturday delivery, special orders and overweight items, please email Service. Next Day Air Saver may not be available to certain remote locations. These services are guaranteed by UPS and some conditions may apply. No UPS service for AK and HI but you can upgrade to USPS Priority Mail for $9.95.

 

 


In-store pickup

You can skip the shipping fees with free local pickup at [list the locations where in-store pickup is available]. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 business days. We will send you an email when your order is ready along with instructions. 

Our in-store pickup hours by appointment. Please have your order confirmation email with you when you come.

International Shipping

We offer international shipping to the following countries: [list of countries]. 

 

 
CANADA      
   First Class $9.95 $14.95 8 to 20 business days, no insurance, not trackable
   Priority $29.95 $34.95 6 to 10 business days, insured, trackable

 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. [Your Company] is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within X days of receiving your shipping confirmation email, please contact us at support@email.com with your name and order number, and we will look into it for you.

Include a link for customers to track their order if available.

Shipping to P.O. boxes

Some carriers have limitations around shipping to P.O. Boxes. If one of your carriers falls into this group, you should look up their policy and communicate it to your customers here. 

Refunds, returns, and exchanges

Summarize your return policy here and link out to your full return policy page if you have one. 

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. 

In the event that your order arrives damaged in any way, please email us as soon as possible at kurt@wilsonriveranglers.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at kurt@wilsonriveranglers.com